Privacy Policy

INTRODUCTION & TERMS OF USE

Welcome to Visits of London. By using our website at www.VisitsOfLondon.com, you agree to these Terms of Use. We created this document to explain your rights and obligations as a visitor, and our responsibilities in providing information and services about the incredible city of London.

Our site offers travel guides, itineraries, tips, and recommendations to help you plan your London adventures. We are dedicated to providing accurate, up-to-date content, but we do not guarantee the completeness or reliability of any information. You are responsible for verifying details like opening hours, costs, or availability directly with venues or providers before making plans.

By using our site, you confirm you are at least 18 years old or have permission from a parent or legal guardian if you are younger. If you do not agree with these terms, please do not use our site.

Use of Our Content

All text, photos, videos, graphics, itineraries, and other content on Visits of London are protected by international copyright laws. You may not copy, reproduce, republish, modify, or distribute any material from our site without our written consent.

You are welcome to:

• Link to our homepage or articles as long as you provide clear credit to Visits of London.
• Use small quotes for non-commercial purposes with proper attribution.
• Share our content on social media using share buttons or links.

You may not:

• Copy entire articles or itineraries.
• Use our images or videos without permission.
• Place our content on websites with illegal, hateful, offensive, or adult material.

If we ask you to remove our content or links, you must comply immediately.

Website Security & Prohibited Uses

You agree not to engage in activities that could damage, disable, or impair our website or interfere with other users’ experience. This includes:

• Introducing viruses or malicious code.
• Attempting unauthorized access to our servers or accounts.
• Collecting data about users without consent.
• Using bots or automated tools to scrape our website.

We reserve the right to suspend or terminate your access if you violate these terms.

COPYRIGHT NOTICE & CONTENT OWNERSHIP

All materials published on Visits of London, including our travel guides, maps, suggested itineraries, articles, images, logos, and videos, are the intellectual property of Visits of London unless otherwise credited. Our content is protected by copyright and may not be copied, reproduced, or used without our express written consent.

We reserve full copyright on everything we create. The rights you have when using our site are limited to:

• Viewing our content for your personal, non-commercial use.
• Sharing links to our content on social media or messaging apps with proper credit.
• Printing itineraries or guides for your own London trip planning.

You do not have the right to:

• Modify or adapt our content to claim as your own.
• Upload our content to other websites or apps.
• Use our content in commercial products or services.
• Sell or license our content.

We work hard to make Visits of London a valuable and unique resource. Please respect our work and the work of our contributors. If you wish to use our content in a way not permitted here, please contact us at info@visitsoflondon.com to request permission.

PRIVACY POLICY & PERSONAL DATA

At Visits of London, we value your trust and privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your data when you browse our site, subscribe to our newsletter, or interact with our content.

Information We Collect

When you visit our website, we may collect personal data such as:

• Your name and email address when you subscribe to our newsletter or contact us.
• Technical details like your IP address, browser type, and device information to improve your experience.
• Usage data about which pages you visit, links you click, and the time you spend on each page.

We also use cookies and analytics tools to understand how visitors use our site and to personalize your browsing experience. You can adjust your cookie preferences in your browser at any time.

How We Use Your Data

We use the information we collect for purposes including:

• Sending newsletters with travel tips, updates on London events, and exclusive guides.
• Responding to your messages and inquiries.
• Improving our website, including optimizing layout, speed, and content relevance.
• Monitoring website traffic and user behavior to ensure site security and detect fraud or abuse.
• Complying with legal obligations.

We do not sell your personal information to third parties. However, we may share information with trusted service providers, such as email newsletter services or web hosting providers, who help us operate Visits of London. These partners are obligated to protect your information.

Your Rights

Under data protection laws such as the GDPR (for visitors from the EU and UK) and the CCPA (for California residents), you have rights over your personal data, including:

• The right to request access to the data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data in certain circumstances.
• The right to object to or restrict processing of your data.
• The right to data portability, allowing you to request a copy of your data in a machine-readable format.

You can exercise these rights by contacting us at info@visitsoflondon.com.

Data Security & Retention

We take reasonable measures to secure your personal data, including encryption and secure servers. We retain your data only as long as necessary to fulfill the purposes outlined here or to comply with legal requirements.

COOKIES & TRACKING TECHNOLOGIES

Visits of London uses cookies and similar tracking technologies to provide a better browsing experience, understand visitor behavior, and tailor content and advertising to your interests. Here’s what that means for you:

What Are Cookies?

Cookies are small text files placed on your computer or mobile device by websites you visit. They help websites remember your preferences, login details, and activity on the site. Cookies can be “first-party” (set by our website) or “third-party” (set by external services).

Why We Use Cookies

We use cookies for several reasons:

• Essential Cookies: These are necessary for the website to function properly, such as remembering your cookie preferences or keeping you logged in to your account.
• Performance Cookies: These help us understand how visitors use our site, like which pages are most popular, how long you stay, and which links you click. This information allows us to improve our content and site performance.
• Functional Cookies: These remember your preferences (like your language or display settings) so that you have a more personalized experience on each visit.
• Advertising and Social Media Cookies: These track your browsing behavior to show you relevant ads or to allow you to share our content easily on platforms like Facebook, Instagram, or Twitter. Social media cookies also help us measure the effectiveness of our marketing campaigns.

Third-Party Tracking

We partner with third-party services (e.g., Google Analytics, Facebook Pixel) that may set cookies to help us measure site performance, run targeted advertising, and analyze user interactions. These third parties may collect data about your browsing behavior across sites over time.

Managing Your Cookie Preferences

When you first visit our website, you’ll see a cookie banner asking you to consent to our use of cookies. You can choose to accept or reject non-essential cookies. Additionally, you can manage cookies in your browser settings at any time. Instructions for managing cookies can be found on your browser’s help pages (e.g., Chrome, Safari, Firefox, Edge).

Please note: If you disable certain cookies, parts of our website may not function properly, and your user experience may be affected.

DATA TRANSFERS & INTERNATIONAL USERS

Because Visits of London is operated by a team based in both the UK and Australia, and because we work with partners and service providers around the world, your personal data may be transferred to, stored in, or processed in countries outside of your home country, including locations that may not have data protection laws as strict as those in your jurisdiction.

How We Protect International Transfers

When we transfer your personal data outside of the United Kingdom (UK) or European Economic Area (EEA), we take appropriate safeguards to ensure your data remains protected in accordance with applicable privacy laws, such as:

• Using data transfer agreements based on the European Commission’s Standard Contractual Clauses (SCCs) or the UK’s International Data Transfer Agreement.
• Requiring our service providers to implement reasonable security measures to protect your data.
• Transferring data only to countries recognized as providing an adequate level of protection by UK or EU authorities, or using legally approved mechanisms where adequacy decisions do not exist.

Your Rights as an International User

No matter where you live, we are committed to giving you transparency and control over your data. If you live in the UK or EEA, you have specific rights under the General Data Protection Regulation (GDPR), such as the right to access, correct, or delete your personal information.

If you reside outside of these regions, we will still treat your personal data with care and in accordance with this Privacy Policy. However, please be aware that the legal protections afforded to your personal information in your home country may differ from the protections provided in the UK or EU.

YOUR RIGHTS & CHOICES

At Visits of London, we believe your data belongs to you. We strive to provide you with clear options and rights so you can control how your information is used.

Your Privacy Rights (UK & EU Residents)

If you are in the United Kingdom or the European Economic Area, you have the following rights under data protection laws like the GDPR:

• Right to Access — You can request details of the personal data we hold about you.
• Right to Rectification — You can ask us to correct or update inaccurate or incomplete personal data.
• Right to Erasure — In certain situations, you can request that we delete your personal information.
• Right to Restrict Processing — You can ask us to suspend processing of your data if, for example, you contest its accuracy.
• Right to Data Portability — You can ask for a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object — You can object to processing of your data based on legitimate interests, including direct marketing.
• Right to Lodge a Complaint — You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable laws.

California Residents’ Rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to request disclosure of the categories and specific pieces of personal information we collect.
• The right to request deletion of your personal information (with certain exceptions).
• The right to know whether your data is sold or shared and to opt out of such sales or sharing.
• The right to non-discrimination for exercising your privacy rights.

Exercising Your Rights

To exercise any of your rights, please contact us at info@visitsoflondon.com or via our website’s contact form. We will respond as soon as possible and always within the timelines required by applicable law.

Please note:

• We may need to verify your identity before fulfilling your request.
• Some rights may be limited under certain circumstances, such as where we need to retain your data for legal compliance.

HOW WE PROTECT YOUR INFORMATION

At Visits of London, we take your privacy and data security seriously. We implement a combination of technical, administrative, and physical safeguards to protect the personal information you share with us.

Secure Website & Encryption

• Our website uses HTTPS encryption (SSL certificates) to protect the data you transmit when you interact with our site, including when you subscribe to newsletters, fill out forms, or make purchases.
• Sensitive payment information, if collected, is processed through secure, PCI-compliant payment gateways. We do not store payment details on our own servers.

Access Controls

• Only authorized staff, contractors, and service providers with a legitimate need to know have access to your personal information.
• Staff and partners are bound by strict confidentiality agreements.

Malware & Vulnerability Scans

• Our website is regularly scanned for security vulnerabilities to prevent unauthorized access or breaches.
• We use reputable hosting providers and maintain updated security patches on our website platform.

Data Minimization & Retention

• We collect only the information necessary to provide our services and enhance your experience on Visits of London.
• Personal data is retained only as long as needed for the purpose it was collected or as required by applicable laws and regulations. Once it is no longer needed, it is securely deleted.

Data Storage

• Your data may be transferred to and stored on servers located outside your country of residence, including outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place to protect your information in line with applicable data protection laws.

Limitation of Liability

While we use reasonable efforts to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. By using our site, you acknowledge and accept this risk.